GP online services allow you to access a range of services via your computer, mobile or tablet. Once you have signed up, you will be able to:
- book or cancel appointments online
- renew or order repeat prescriptions online
- view parts of your GP record, including information about medication, allergies, vaccinations, previous illnesses and test results
You can still contact the practice by phone or in person, this is just another option, which other patients have found is more convenient and saves them time. More information including “how to” leaflets and videos of patients and why they are using GP online services are available at www.nhs.uk/gponlineservices
How to sign-up
For more information, please email Patient Services contact reception or next time you visit the surgery, bring with you a piece of photo ID (passport, driving licence) and something with your address on like a bank statement but not a gas or electric bill. If you don’t have these, please talk to us and we will help you sign-up. For more information, please go to the New Patients Section.
Registration Document Emails. A copy of your registration document will be emailed to you once your application has been processed, and will come from @myhealthcareprovider.com. If you have not received this within 7 days of your request, please check your junk/spam inbox as it may be there. If it is not then please contact the surgery and we can arrange to provide your document in a different format.
Patients who have not received this email have been higher than normal recently, we have checked with the system provider and the emails are being sent correctly, so it may be spam filter settings on individual emails which are stopping these being received.
Click here to go to the i-patient login page (This is an alternative service to Patient Access)
Please Note: When ordering a repeat prescriptions online you should be taken to a screen to confirm your request once you have submitted it. If you do not see this confirmation screen, please contact the surgery to see if we have received it. You can also view your past sent requests from the 'Home Menu', under 'Prescription', 'View Request'.
Links for patient access
For Repeat prescriptions, Appointments, and Medical Records