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Practice Management

Gavin Richards (m)

Business Manager

Along with the Operational Manager ensures the smooth running of the practice. The team is happy to assist you with any questions relating to your dealings with the practice.

Mrs Debbie Grant (f)

Operations/Patient Services

Debbie works directly for Gavin Richards and supports the daily management of the practice ensuring that the Practice clinicians, managers and administrators have the systems and resource support they require.

Administration

Led by Angie Davidge, the team provides adminstrative support for the practice including insurance/medical reports; various patient record management, scanning and read-coding of clinical letters, admission avoidance admin etc.

Prescribing Team

Led by Kate Stewart, the prescribing team are responsible for processing all prescription requests from patients, secondary care, pharmacists etc

Reception

Led by Helen Brown, Reception Team Leader, they are your first point of contact with the practice. and make most of the patient appointments with the doctor or nurse; home visits if necessary and prescription enquiries.  They can provide basic information on services and results and direct you to the right person depending on your health issue or query.

Secretaries

Jill Smith and Sue Barrett lead our Secretarial Department and are responsible for the day to day running of all referrals generated by our GP’s. Any E-referral (choose and book) queries or referral queries should be directed to them.  They can be contacted between 8.30am-3.30pm Monday-Friday.  Please note these hours can vary during holiday periods.

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